WE OFFER RETURNS ON DAMAGED GOODS; NO SIZE EXCHANGES, but if there’s something wrong with your order, please let us know by contacting us.
Claims for misprinted/damaged/defective items must be presented with a photo together with the packaging slip. Please submit within 4 weeks after the product has been received.
ABOUT SHIPPING RATES
We ship within USA. For a limited time only, enjoy 100% FREE SHIPPING off your entire order!
You will receive an order confirmation to your e-mail immediately upon successful payment. Our goal at Proeriders is to ship your order as soon as they become available. Once your order has been given processed, you will receive a shipment notification email with an estimated delivery date. This is calculated based on distance from the warehouse location to your address. Please ensure you provide the correct contact details and delivery address.
Important Note: Delays due to COVID-19
The ongoing pandemic is causing worldwide delays in e-commerce shipments and due to the nature of our products, further delays are expected. We work hard daily to make sure you recieve a tracking number upon your order as soon as possible, with the tracking number indicating the expected number of days for your package to arrive. We sincerely apologize in advance for any inconvenience caused.
Our team is here to answer any questions you have about your order - if you do not receive a tracking number within 20 days from order confirmation please email us!